Certificate of Good Conduct Malaysia (Sijil Kelakuan Baik)

As the big day draws near, the pressure and stress on me is intolerable. It is affecting me psychologically and physically. I have difficulty sleeping at night, I experienced recurring dreams for several days, the amount of food I consumed increased tremendously and the obvious solid proof is the protruding fat on my belly. 

And all this is because of the ‘big day’, the day when I will carry out my mission – the mission to apply for my visa. And the success and failure of this mission depends largely on my IELTS results (which will be released in 2 days) and certificate of good conduct (sijil kelakuan baik) (not that I committed crimes, but the application process is pretty time consuming).  

For IELTS, there’s not much to fret about because the test is already done and all I have to do now is to get my result. I am actually quite confident in listening, reading and writing test, but speaking test is a little worrying because the examiner seemed to cut me off when I tried elaborating my answer and because of that, it makes me feels that I talked too much. But really, nothing can be done anymore. It’s either I make it or I don’t make it. And all I need now is 6 in all sections. Fingers crossed for speaking test result.

As for certificate of good conduct (CGC), the application is fairly straightforward. All you have to do is:

1.        Go to http://www.kln.gov.my/web/guest/home

2.        Click on the e-consular option on the right column

3.        Create a log in account (read the registration guideline first! It has a lot of information regarding the application of CGC)

4.        Once you log in, click on the “Application for Certificate of Good Conduct” option

5.        Fill in all required information and upload a photograph

6.        Click submit

Once you’re done with the application procedure, you will be given a transaction code and you will also receive an email from Ministry of Foreign Affairs (MOFA). Most important of all, you will be issued an acknowledgement of application for CGC. You need to print and keep this acknowledgement slip for reference and collection of CGC. You need to constantly check the status of your application as you will not be notified by anyone when your CGC is ready.

I applied for mine on the 20^th May 2014 and my status is still “In Process”. How annoying. I called the consular department (03 8887 4159 or 03 8887 4100) twice since the day of application. The first time I called to the second phone number (03 8887 4100, on the 20^th May 2014 at around 4 pm), the person in charge sounded very impatient and rude so I could not be bothered asking much question about the application (I was oblivious about the current application process at that time). I decided to research online on how long it takes to process the application and I found out that recent blog posts stated that the blogger received their CGC within 6 days to 10 days. I am honestly surprise at that figure – very much shorter than expected. 8 days passed and my application status is still ‘In Process’, or more specifically, 6 working days. My paranoia took over and I called the consular department again – this time, regarding the processing time. Instead calling the same number as before, i called another phone number of the consular department, ie 03 8887 4159. The person in charge is very polite and soft-spoken. She ensured me that the process takes within 1-3 weeks before approval. Hopefully I will get my CGC soon. Will update when I get mine.

Details of consular department

Address: Wisma Putra

                No 1, Jalan Wisma Putra

                Precint 2,

                62602 Putrajaya

Opening hours:       Monday – Thursday:               8.30 am – 12.30 pm, 2 pm – 4 pm.

                                Friday                      :               8.30 am – 12.15 pm, 2.45 pm – 4 pm.

Telephone number: 03 8000 8000 (alternatively, 03 8887 4159 and 03 8887 4100)

NB1: The reason why I choose to write down my experience with CGC application is because there’s no new/latest information on the application process. It’s frustrating for people like me who knows nothing about CGC application and length of processing period. Plus, sharing is caring.

NB2: I can’t wait to celebrate and to shout with happiness when the status changes to “Certificate Is Ready for Collection”. 

 

Update (30th May 2014)

DOUBLE HAPPINESS!

The status of my CGC application changed to "Certificate Ready For Collection" at around 12.30 pm, that's when I found out about it. Earlier today, I checked the status at 9.00 am, 10.30 am and 11.30 am but they were still "In Process", so please check your status as soon as possible. I am so grateful that I managed to get my certificate today!, the last day before leaving! Praise Lord! 

The CGC collection process is very easy. Use waze guide you to Wisma Putra, give your driving license to the security guard, get a number from the counter in front of the consular office, and wait for your turn. I was there on a Friday and they resume working at 2.45 pm onward till 4 pm. And once my number was called, I submit my acknowledgement slip and RM20, then they ask me to return to my seat and wait. Within 5 minutes, I was called and got my CGC! I feel that the lady in charge is very nice and pleasant, and their service if very efficient. A BIG reminder: Please DO NOT wear short pants, short skirts or slippers - you might be stopped by the guards (although I didn't witness anything like this when I was there, but it's always best to be on the safe side.)

As a summary for my CGC

Processing time: 10 days 

Time taken to travel to Wisma Putra: 40 minutes

Time taken from getting a number to CGC collection: 15 minutes 

Also, my IELTS result meet the visa requirement! (Let me brag a little too! One week of preparation and I got an overall 8. 8.5 for reading and listening, 7.5 for speaking and worst of all, 6.5 for writing! I need to retake IELTS again if I want to register with the Pharmacy Board, they require minimum of 7 for all sections and an overall band of 8.)